Terms and conditions
General terms of use:
All special offers listed on this site are on a cash-and-carry basis unless otherwise stated. Free storage in our warehouse until the baby’s due data is available at no additional charge.
Our efforts to provide consistently low prices and the highest possible customer service may sometimes result in a pricing error on the website. In the remote case of a price difference between prices listed on the website and in-shop prices, we reserve the right to refuse any incorrect website price. We apologize for any inconvenience our error might cause and will work with you to resolve the issue and make sure you are satisfied with your shopping experience.
While Little Stars uses reasonable efforts to include accurate and up-to-date information on this website, it makes no representations as to the accuracy, timeliness, or completeness of that information, and you should not rely upon it. In using this website, you agree that its information and services are provided “as is, as available” without warranty, express or implied, and that you use this site at your own risk.
By accessing any portion of the Little Stars site, you agree not to redistribute any of the information found therein. The services provided through links on this site are independent of Little Stars and are for your convenience only. Little Stars does not endorse or recommend the services of any particular company or service, nor is Little Stars responsible for any services or goods provided by such companies.
Little Stars shall not be liable for any damages or costs arising out of or in any way connected with your use of any of the services or companies accessed through this website. You further agree that Little Stars and any other parties involved in creating and delivering this site’s contents have no liability for direct, indirect, incidental, punitive, or consequential damages with respect to the information, services, content, or advertisements contained on or otherwise accessed through this website.
Cost of delivery
- We offer Free Delivery by courier to all Malta and Gozo on all orders minimum of €60. A delivery fee of €10 applies automatically on all other orders, irrespective of location.
- All orders must be pre-paid before sending. Please use Revolut, BOV MobilePay, Payment by Card or PayPal, and Bank transfer via Iban.
Delivery
- Delivery is done by a third party and in bulk.
- Couriers deliver according to their route and workload, and we cannot guarantee a specific time for delivery.
- We aim to deliver within 5 working days (excluding public holidays) from when payment is received, Gozo deliveries included.
- Deliveries are made up to Main Door on the ground floor level.
- Deliveries may be made anytime between 9.00 am and 7.00 pm. The courier will call you on the day of delivery regarding the approximate time of delivery in your area.
- The delivery couriers do not offer an assembly service. All products come with easy-to-follow assembly instructions.
Cancellation and return policy
All purchases are in general non-exchangeable and non-refundable besides cases of cancellation and withdrawal.
If you wish to return any item purchased on this website for whatever reason, you may do so, within 14 calendar days from the date of delivery of goods.
Goods may be returned to our premises or we can arrange pickup from your address. Return of goods will be made at your expense.
Returned goods are to reach us in the same condition as when delivered, together with a sales receipt or sales invoice. Goods may only be returned in unopened original packaging, unassembled and unused. Maternity and baby underwear is not returnable for hygienic reasons. Any delivery fees which were originally charged on the order, are not refundable.
From there onwards. the shop returns policy will take effect, that is either by exchanging items, an offset from a new bill, or by a full refund. Refunds will be made through the same source of payment and may be subject to a fee (where applicable).
Refunds will only be processed once the goods reach us and are checked as returned in satisfactory condition.
- Trading
All prices listed on this website include VAT at 18%. Little Stars Malta is a registered business in Malta trading under VAT registration number MT19164211. All transaction contracts on this website are conducted in the English language. - Pricing Policy
Our efforts to provide consistently low prices and the highest possible customer service may sometimes result in a pricing error on the website. In the remote case of a price difference between prices listed on the website and the in-store price, we reserve the right to refuse any incorrect website price. We apologize for any inconvenience our error might cause and will work with you to resolve the issue and make sure you are still satisfied with your shopping experience.
By using this website and its contents, you agree to its terms and conditions. If you have any questions, please don’t hesitate to contact us at (356) 21570080.